Accessibility Statement

Our commitment to accessible web experiences

Last Updated: January 2024

Our Commitment to Accessibility

Falzones Service, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services. Our goal is to provide a website that is inclusive and usable by as many people as possible, including those using assistive technologies.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. The guidelines define three levels of conformance: Level A, Level AA, and Level AAA.

We are actively working to maintain and improve our accessibility compliance. Our website undergoes regular accessibility audits and testing to identify and address any barriers.

Accessibility Features

We have implemented the following accessibility features on our website:

Semantic HTML

Proper heading structure and semantic markup for screen reader compatibility.

Keyboard Navigation

All interactive elements are accessible via keyboard for users who cannot use a mouse.

Color Contrast

Sufficient color contrast ratios for text and interactive elements.

Responsive Design

Website adapts to various screen sizes and zoom levels without loss of content.

Form Labels

Clear labels and instructions for all form fields.

Alt Text

Alternative text for images to convey meaning to screen reader users.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser zoom and text sizing

Known Issues

We are aware of the following areas that may present accessibility challenges and are actively working to address them:

  • Some third-party content may not be fully accessible
  • Embedded maps may have limited screen reader support
  • PDF documents may not be fully accessible

We are committed to addressing these issues and improving accessibility across all areas of our website.

Feedback

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:

  • Describe the accessibility issue you encountered
  • Provide the URL of the page where the issue occurred
  • Include the assistive technology you were using, if applicable
  • Suggest how we might address the issue

Contact Us for Accessibility Issues

If you need assistance accessing content on our website or have questions about our accessibility efforts, please contact us:

Falzones Service, Inc.
221 N Sherman St
Wilkes Barre, PA 18702
Phone: +1 (478) 318-1662
Email: contact@falzonesservice.org

We aim to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We work with our vendors to encourage accessibility improvements and provide alternative access methods when possible.

Continuous Improvement

Accessibility is an ongoing commitment. We regularly review our website for accessibility issues, train our team on accessibility best practices, and stay informed about evolving accessibility standards and techniques.